Drivers and some users want an end to reliance on for-profit contractors.
the tyee news
TransLink has extended its contract with a French company hired to run the service for people who are disabled
citynews
Metro Vancouver HandyDART workers are asking TransLink not to renew its contract with a for-profit company commissioned to operate the HandyDART service.
citynews
The service faces escalating labour action amidst long waits for rides and increasing reliance on taxis to fill gaps.
the tyee news
Workers at HandyDART have voted to authorize a strike after six months of working without a contract, and passengers who rely on the service are voicing their concerns.
citynews
Two weeks after voting to authorize strike action, unionized HandyDART workers held a protest outside TransLink headquarters Wednesday, calling for a new contract.
citynews
After six months of working without a contract, workers at HandyDART have voted to authorize a strike.
citynews
The union representing HandyDART workers across Metro Vancouver says it has voted to authorize strike action “if necessary.”
citynews
Another transit strike is possibly looming as a B.C. union has voted to take job action “if necessary.”
global news
HandyDART riders are watching closely as the labour dispute between unionized drivers and their employer Transdev heats up in Metro Vancouver.
ctv news vancouver
Advocate says it’s ‘about accessibility and inclusion for all riders’
peace arch news
Transportation must be a key element of the Township’s Age Friendly designation
langley advance times
Cabs with under-trained drivers are no replacement for dedicated buses
langley advance times
Users of paratransit, including seniors, and those with physical and cognitive needs must be prioritized for input on the "Access for Everyone" plan, the letter reads.
Burnaby now
Users of paratransit, including seniors, and those with physical and cognitive needs must be prioritized for input on the "Access for Everyone" plan, the letter reads.
new westminster record
Users of paratransit, including seniors, and those with physical and cognitive needs must be prioritized for input on the "Access for Everyone" plan, the letter reads.
new westminster record
The passenger sustained "significant" injuries when a Richmond Cabs driver braked behind a car trying to avoid hitting a raccoon.
richmond news
More than a hundred HandyDART riders, family members and caretakers voiced their concerns with the “surge” in TransLink’s use of private taxis to complete rides.
GLOBAL NEWS
HandyDART is a life-line for many Metro Vancouver residents, but the transportation service is being handed over to private taxi companies, and impacts those who use it. Catherine Urquhart details what's behind the change and what's next.
GLOBAL NEWS
TransLink’s new accessibility plan, which includes a commitment to increase HandyDART trips, doesn’t go far enough to address issues faced by people who rely on the service, according to one advocate.
city news
People with disabilities are calling for TransLink to come up with a solution as more people are increasingly being offered taxis when they have requested a ride with HandyDART.
city news
Translink’s CEO says 17% of HandyDART trips were completed by taxis in 2022 – up from seven per cent in 2021. Kier Junos talks to a support worker who is raising concerns.
city news
A new study published this week concludes that, in 2022, TransLink’s HandyDART service provided half as many rides per senior as it did in 2008.
ctv news
Users of Metro Vancouver’s HandyDART system say they’re hoping for service improvements when a new contractor takes over operations.
If approved, First Canada will take over dispatch, reservations and trip deliveries
cbc news
The advocacy group representing people with disabilities and mobility issues is demanding TransLink assume responsibility of the transportation service, making their feelings known at a Mayors’ Council meeting this week.
delta optimist
Riders’ group says this week’s disruption is the third major one this year.
Nearly a dozen people who signed up to speak during the public input session were there to express their discontent with HandyDART services.
the georgia straight
Some users of HandyDART, TransLink's door-to-door ride service for people with disabilities and seniors, say a shortage of drivers is forcing commuters to wait up to a week for a ride — only to be told no driver is available.
cbc news